ECF files exist as 2 different types. Please find information about each of them below.
Type 1: Outlook Add-in
File Function
| Primary Function |
Add-in configuration |
| Additional Functions |
Extend functionality |
| Features |
Customization, Integration |
File Characteristics
| Quality |
Configurable |
| Supports Layers |
N/A |
| Supports Transparency |
N/A |
| Editable |
Yes, with tools |
Use Cases
| Email Management |
Yes |
| Workflow Enhancement |
Yes |
| Enterprise Deployment |
Yes |
Security and Practices
| Security Risks |
Malicious code |
| Best Practices |
Verify source, Regular updates |
Associated Types
| Similar Extensions |
.dll, .exe, .ost, .pst |
Type 2: SageCRM Component File
File Function
| Primary Function |
Extend functionality |
| Additional Functions |
Customize SageCRM |
| Features |
Data import, Workflow customization |
File Characteristics
| Quality |
Depends on development |
| Supports Layers |
N/A |
| Supports Transparency |
N/A |
| Editable |
Yes, with SageCRM |
Use Cases
| CRM Customization |
Yes |
| Data Management |
Yes |
| Business Processes |
Yes |
Security and Practices
| Security Risks |
Code injection |
| Best Practices |
Validate input, Regular updates |
Associated Types
| Similar Extensions |
.asp, .js, .css |
Software Compatibility
| Software |
Usage Policy |
OS Compatibility |
 SageCRM |
Subscription |
Windows |
Microsoft Outlook